For any services where chemicals will be applied to your hair or scalp, we require a special consultation ahead of time specifically to discuss the desired outcome of this service. This consultation is only required for new guests or guests new to this service.
This is a part of our customer care program. In order to ensure the services are safe for the guest, safe for the hair and safe for the skin we ensure the desired service can be performed within the range of normal risks. We will discuss service history, allergies, current side effects experienced from medications, etc…to make sure that there will be no surprises when the chemicals are applied to your hair and scalp.
Once this is determined and formulation worked through, we will then set up the specific service appointment for you. After which, you will not be required to have a separate visit for consultations from that point on.