Yes We Do
Category: FAQ
No we are a ladies only spa.
Our salon is for ladies only!
We do offer special discounts to students, emirates face card holders and more for further info please click on the link
We do not have personalized discount options but We have great monthly offers, and loyalty points.For info please click on this link
If you are’nt happy, we want to know. Please contact us by email atmsense.director@gmail.com when ever you have a concern or a problem with your services.
1) Preparing – It’s always best to ask our team member at the time of booking what preparations you should plan on when arriving for an appointment.
2) Personal Items – We ask that you minimize the number of personal items that you bring along with you into the salon. We have a very busy, high energy environment and would not want to have you put any items at risk of being damaged or lost.
3) Appointment Arrival – All of our appointments are scheduled as efficiently as possible so please arrive 10 minutes early for your appointment in order to have the maximum amount of time with your stylist or therapist.
Should you arrive late for your appointment we will perform the service to the best of our ability within the time you have scheduled.
If you inadvertently miss an appointment please call us right away so we can get you rescheduled. We work by appointment so it can take some planning to get you back on the schedule and keep you on track for your services…so the sooner the better.
There may even be opportunities on the same day for us to accommodate you.
At Mind & Sense you will experience ‘true’ team service. Our entire team of professionals is at your disposal.
If you would like to change your therapist please do let us know. We’d rather you find someone on our team who will technically understand the services you’ve been receiving and how to adjust or pick up from where your last therapist left off.
Should you need an appointment and your preferred therapist is unavailable, you are encouraged to see an alternate therapist. Never fear for our services as all our therapists are highly skilled
We love our guests….and know that we’d love their friends and family as well. So we have a wonderful program to reward our existing guests for sending in their loved ones to us.
The referral program is simple. You refer a new client and when they come in they will receive 50 AED off as a new client promotion and if they spend over 500AED in one sitting you’ll receive 250 AED to use towards any of our services. The more you refer, the more you save!