Often appointments can be held for a client for weeks, sometimes even months in advance and should someone not show up for one of these appointments it creates great cost to the business and to the therapist & Stylist.
Therefore If you are unable to make your scheduled appointment we ask that you contact us by ‘closing’ of the day prior to your appointment to alert us that you will be unable to make the scheduled day and time.
Should you give us less notice than required or simply not show up for your appointment. Future appointments may only be booked on a waiting list basis and guaranteed appointments may not be available without prior deposit.
We understand that emergencies and scheduling conflicts happen so if you miss your appointment or simply no show over 3 times in a given month the above will be taken into action.